Change Manager (AI and Analytics)

Exciting opportunity for a Change Manager (AI and Analytics) to join NHVR! In this role, you’ll support the delivery of organisational and project change initiatives, developing effective communication and engagement strategies to support the successful adoption of AI and analytics. You’ll build strong stakeholder relationships, manage expectations and risks, and help drive meaningful and sustainable change across NHVR. The role is full time based at Newstead.

About the Role

•  Be a change leader for AI and Innovation initiatives including mentoring and coaching project teams on change management methodology (Prosci preferred) and tools to uplift people capabilities and enable a consistent change approach across the projects.
• Manage adherence to the structured NHVR change management methodology and develop a scaled approach for managing the impact of transformational changes across various business areas within the organisation.
• Develop and implement strategies that will drive and support organisations adoption and proficiency with changes that impact employees across all levels.
• Identify and implement training and education requirements and developing relevant training needs analysis and plans.
• Develop and deliver training for NHVR teams and stakeholders.
• Develop and deliver knowledge transfer plan for the business as usual (BAU) team.
• Support the business to be ready to accept the change, utilise new capability, and ensure the successful delivery and embedding of this change into the business.
• Coordinate the management of dependencies and interfaces between the project and change management, addressing change risks throughout the project.
• Provide a level of analytic services to support AI and Innovation development.
• Provide technical change leadership and direction supporting the Project Managers.
• Responsible for creating and implementing a tailored set of change management, communication and communication artefacts and plans for moving people forward for the project.
• Work collaboratively across all business units to integrate change management activities into the project management planning and development and execution.
• Assist in the development of measurement strategies to determine business readiness and sustainable success/progress of planned milestones/outcomes.
• Proactively and effectively manage resistance while generating collaboration and alignment between business units.
• Actively partner and build relationships with all levels of stakeholders through negotiation and influence to ensure project outcomes are achieved.
• Promote project teamwork and role model organisational and team values to achieve project outcomes.
• Contribute to NHVR and the project to put forward ideas for continuous improvement in our ways of working.

About You

•  Experience utilising a diverse range of contemporary change management and analytical methodology.
• Experience working on a small portfolio of projects within a dispersed organisation across Australia in a change management role, including organisational design, process improvement, job design, system changes, training and communications.
• Lead project change activities to achieve project outcomes.
• Excellent analytical skills with an ability to apply an enterprise lens.
• Demonstrated experience in whole of organisation transformational change (processes and technology/digital).
• Experience in developing change management artefacts e.g. Change management plans, change impact assessments, stakeholder impact analysis, engagement plans, sustainability plans, business readiness plans, communications, and training plans.
• Ability to navigate through ambiguity to define clear outcomes and solutions with a flexible approach.
• Experience executing change management plans, planning and the delivery of both internal and external engagement and change and communication campaigns.
• Strong consulting, influencing, negotiation and collaboration skills.
• Ability to effectively operate and work autonomously in a complex, matrix environment.
• Experience building consensus for change across all functional areas within a business.

Qualifications and Experience:

• 5 years’ experience in a change management role in a program/project environment.
• Formal change management education such as PROSCI.
• Degree level qualification preferably majoring in Business or Information Technology.

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.
We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer
• A competitive salary package of $152,511.56 + superannuation
• Paid leave over Christmas closure.
• Choice of accrued or rostered days off
• Hybrid working environment – up to 2 days from home.
• Superannuation co-contribution scheme
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
• Salary packaging options including novated lease.
• Discounted IT products including Microsoft and free family password security plan.
• Ongoing training and professional development support

Application Process
Please apply with your CV and cover letter addressing the essential requirements of the role.
Applications close: 5.00pm Thursday 8 October