Safety & Compliance Officer - Townsville

Who we are

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all heavy vehicles with a gross vehicle mass over 4.5 tonnes.

For more information about Working at the National Heavy Vehicle Regulator please watch our short video https://youtu.be/fJGzOU7sXUc.

Our Safety & Compliance Officers

Our Safety and Compliance officers are currently located across New South Wales, Victoria, Tasmania, the ACT, South Australia and Queensland. Due to growth NHVR are now expanding our Queensland team.

Working as part of a large national on-roads operations unit, you are at the frontline in keeping our roads safe by monitoring heavy vehicles, working with industry and applying the Heavy Vehicle National Law (HVNL).

Please note: These positions require flexible availability due to working a rotating roster which includes morning, afternoon, night shifts and weekends. You will be provided rosters 4 weeks in advance post training.

For more information about National Heavy Vehicle Regulator Safety and Compliance Officers, please watch our short video https://youtu.be/9IS-ZE3BAtM

Your role will include:

• Onroads and outdoor heavy vehicle inspection activities including underbody inspections at interception sites.
• Providing advice, education and guidance in the awareness of road safety for heavy vehicles in the community.
• Undertake compliance and enforcement activities including conducting heavy vehicle inspections, checking the compliance of heavy vehicles, drivers and operators with the requirements of the Heavy Vehicle National Law.
• Work as part of a team to ensure we deliver activities in accordance with relevant road transport laws, regulations and process.
• Shift work, with fortnightly rosters being provided in advance. Shifts can operate outside normal hours and on weekends.
• Travel to support regional areas will also form part of your role. Depending on your location, this may involve up to week-long stays, approximately 1 in every 4 weeks.

Please note: Whilst you are going through the initial 6 months training and assessment, you will be required to travel to various locations to undertake seven 10-day blocks of training at a time.

What’s on offer

We are offering full time, permanent positions in Burpengary, Cairns, Ipswich, Mackay, Rockhampton and Townsville.

• Ongoing professional development, support and training

• Rostered day off and additional leave during Christmas closure
• Access to wellbeing programs including Fitness Passport and discounted health insurance
• Up to 14.25% superannuation with co-contribution scheme
• Access to salary packaging including novated lease
• Supportive team and work environment
• A competitive salary of $106,526.16 + superannuation + applicable allowances

About you

As a Safety and Compliance Officer you will have:

• Demonstrated experience in delivering a high standard of customer service
• Motor vehicle open driver licence
• Excellent interpersonal and written communication skills where you can foster effective relationships and maintain records
• Flexibility to work varying shift times and weekends, and undertake travel
• Demonstrated commitment and passion for road safety
• Established computer skills – including experience with Microsoft Word and Outlook
• High level of ethics and a pragmatic approach; familiar with exercising professional judgement and can provide effective conflict management
• Growth mindset and team player attitude
• Experience in working with a range of policies and procedures
• Mechanical qualifications or skills (highly desirable)

Successful candidates will be required to commence 12th January 2026 and will start a comprehensive 6-month training program from February 2026.

Through the initial 6 months training and assessment, candidates will be required to travel to various locations to undertake seven 10-day blocks of training at a time. Travel away from home and week-long stays will be required to undertake this training.

Application Process

We’re looking forward to receiving your application, including CV and cover letter. Applications via this ad are for our Maryborough vacancies. If you are interested in multiple locations, please apply for your preferred location only and nominate other locations of interest in our application form.

Applications close Sunday 9th November at 11:55pm. 

The recruitment process for shortlisted applicants follows the below steps:

1. Phone screen
2. Online testing – safety awareness, basic computer skills and cognitive abilities
3. 90 minute In-person interview, held between 24th – 28th of November 2025
4. Reference checks
5. National police check, working rights check and traffic history check
6. Successful candidates to commence around 12th January 2026 with formal training to commence from February 2026

To view the position description, visit https://careers.nhvr.gov.au/jobs/search. For any queries, please feel free to contact NHVR Recruitment via recruitment@nhvr.gov.au.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.