Workplace Technology Engineer-Cloud

About the role

The Workplace Technology & Cloud Engineer is a hybrid role responsible for monitoring and optimising NHVR’s Azure and Microsoft 365 cloud services, ensuring compliance and enhancing functionality across cloud-based environments.

The Workplace Technology & Cloud Engineer contributes to problem-solving initiatives and continuous process improvement to maintain secure, high-performing systems. While the primary emphasis is on cloud systems and processes, the role also supports broader Workplace Technology tasks within a collaborative team environment.

Key responsibilities of this role are:

• Monitor and analyse Azure and Microsoft 365 service health dashboards and alert queues, promptly investigating anomalies to ensure system reliability, continuity, and stability.
• Validate compliance with organisational security policies, including conditional access, user permissions, and device configurations, ensuring adherence to industry best practices.
• Develop, execute, and maintain PowerShell scripts to automate and streamline recurring CloudOps tasks, supporting efficient and accurate operations.
• Review tagging, cost monitoring, and consumption reports, identifying discrepancies and escalating them to the Technology Asset and Cost Manager for detailed investigation and resolution.
• Provide troubleshooting support for cloud-based tools, ensuring ongoing optimisation and functionality.
• Collaborate with the EUC and Infrastructure teams to investigate, troubleshoot, and resolve escalated issues, delivering effective solutions in a timely manner.

To learn more, the position description can be found on the NHVR Careers site - https://careers.nhvr.gov.au/jobs/search

About You

To be successful in this role you will possess demonstrated hands-on experience providing Level 2 support across cloud platforms (including Azure and Microsoft 365 environments) as well proficiency in creating and executing PowerShell scripts, particularly for task automation in cloud operations.

The D&T team is currently in a period of significant transition and capability uplift. You will be comfortable operating in an environment where not everything is defined, processes are still maturing, and priorities can shift. You bring the ability to create clarity for your team without waiting for perfect conditions, and you understand that building something better while keeping the lights on requires both patience and pragmatism.

Experience providing documentation and knowledge-sharing materials related to troubleshooting and cloud service enablement.

Your toolkit for success:

• Familiarity with enforcing compliance frameworks, such as policy-based management of users, devices, identity, and access.
• Ability to analyse tagging, cost, and usage data to detect anomalies and help optimise cloud usage.
• Strong skills for maintaining SOPs and knowledge articles, ensuring clarity and accessibility for technical and non-technical users.
• Ability to identify opportunities for process improvement initiatives to create efficiencies and enhance user satisfaction.
• Familiarity with ITSM tools, such as ServiceNow, for tracking incidents and process improvement requests.

Highly regarded:

• Certifications such as Microsoft Certified Azure Fundamentals or equivalent.
• Knowledge of modern organisational insight platforms, including Power BI, Tableau Reader, or QGIS for supporting data-driven operations.
• Experience actively contributing to process improvement projects in CloudOps environments or IT service delivery frameworks.

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistencies across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.

We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer

• A competitive salary package of $122,582.50+ superannuation
• Monthly RDO and paid leave over Christmas closure.
• Hybrid working environment – up to 2 days from home.
• Up to 15.25% superannuation through a co-contribution scheme
• Leave loading 17.5%
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
• Salary packaging options including novated lease.
• Discounted IT products including Microsoft and free family password security plan.
• Ongoing training and professional development support
• Professional membership

Application Process

Please apply with your CV and cover letter addressing the essential requirements of the role.

Applications close: 26 July 2026 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).

If you have any questions, please don’t hesitate to contact the NHVR recruitment team on recruitment@nhvr.gov.au.

Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.