Stakeholder Engagement Officer (VIC)

About the role

The primary objective for the Stakeholder Engagement Officer is to implement NHVR’s stakeholder engagement strategies including informing, consulting and involving stakeholders in selected states and identify stakeholder issues and act appropriately to process these issues.

Key responsibilities of this role are:

• Ensure ongoing coordination of a stakeholder network within assigned state, through the development of stakeholder engagement and communications frameworks aimed at fostering stakeholder participation and support of the NHVR.

• Build and maintain relationships with a wide range of key stakeholders

• Inform and educate industry on their HVNL obligations through a variety of relevant engagements to enable a safe and efficient transport industry.

• Contribute to the overall development and maintenance of the NHVR’s reputation

• Implement NHVR’s stakeholder engagement strategies and guidelines

• Identify issues and trends impacting the NHVR, including monitoring the external environment for information relating to implications and risks of potential public opinion issues

• Monitor stakeholder satisfaction, including developing and implementing strategies for continually improving stakeholder satisfaction.

NHVR’s is currently undertaking growth and considerable transformation, and this is an exciting time to join the organisation.

To learn more, the position description can be found on the NHVR Careers site - https://careers.nhvr.gov.au/jobs/search

 About You

As the ideal candidate you will be well versed in interacting with a broad range of transport industry stakeholders, with an aptitude for supporting and educating industry toward safe and productive outcomes. You will have a sound knowledge of the HVNL and the ability to work with internal teams to discuss and instigate resolutions for insights that arise through your activities. You will have the ability to prioritise and problem solve, with customer experience at the centre.

To be successful in this role you will possess

• • Demonstrated experience managing complex stakeholder environments
  • Demonstrated ability to work closely with a geographically dispersed team.
  • Highly effective interpersonal and communication skills with demonstrated ability in consultation, negotiation, liaison and influence at intra and inter-department, government, and industry levels in an environment of continuing change
  • Corporate experience in stakeholder engagement and wide experience in T&L, LG, and the partner industries
  •  Strong understanding of consultation principles and tools and ability to apply these effectively to meet the need of T&L, Local Government and Jurisdictions.

This role requires regular travel across Victoria and Tasmania predominantly with the requirement to travel to other states in Australia intermittently.

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.

We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer-

• A competitive salary package from $148,069.48 + superannuation
• Monthly RDO and paid leave over Christmas closure.
• Hybrid working environment – up to2 days from home.
• Up to14.5% superannuation through a co-contribution scheme
• Leave loading 17.5%
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
• Salary packaging options including novated lease.
• Discounted IT products including Microsoft and free family password security plan.
• Ongoing training and professional development support
• Professional membership

Application Process

Please apply with your CV and cover letter addressing the essential requirements of the role.

Applications close: 5.00pm 19 August 2025 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).

If you have any questions, please don’t hesitate to contact the NHVR recruitment team on recruitment@nhvr.gov.au.

Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.