Vehicle Monitoring Officer

About the role

The Vehicle Monitoring Officer is responsible in investigating vehicle monitoring incidents and undertaking compliance and enforcement activities to support the delivery of broader compliance and enforcement of the heavy vehicle industry.

As a Vehicle Monitoring Officer you will help to ensure that compliance and enforcement actions are applied in accordance with NHVR guidelines.

Key responsibilities of this role are: (but not limited to)

• Review and validate enrolment form details and liaising with Operators
• Review incidents detected through heavy vehicle monitoring systems and prepare evidentiary briefs to assist in the prosecution of contraventions of the Heavy Vehicle National Law and where necessary provide evidence in court
• Liaise with operators, drivers and other compliance agencies regarding possible offences detected through heavy vehicle monitoring systems
• Undertake investigations and take enforcement action into offences detected through heavy vehicle monitoring systems
• Use sound judgement in exercising the powers as an Authorised Officer under the HVNL (Heavy Vehicle National Law), including issuing directions to operators and drivers to produce records, issuing infringement notices, formal warnings and applying other compliance sanctions as appropriate

To learn more, the position description can be found on the NHVR Careers site - https://careers.nhvr.gov.au/jobs/search

 About You

To be successful in this role you will possess

• Ability to undertake investigations and in a regulatory environment, prepare briefs of evidence and apply appropriate sanctions aimed at improving industry compliance
• Well-developed analytical and problem-solving skills, with an eye for detail and a proven ability to analyse information to an in depth level
• Demonstrated ability to show initiative, tact, and confidentiality and work both independently and as a member of a team across multiple different systems
• Ability in interpreting and applying legislation particularly in relation to providing information as it relates to the powers of authorised officers and heavy vehicles
• Demonstrated ability to deliver both written and verbal communication tactfully to ensure customers understand the issue and what is required.
• Demonstrated ability to provide excellent customer service when handling sensitive matters.

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.

We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer- (update as needed depending on role)

• A competitive salary package from $111,346.94 + superannuation
• Monthly RDO and paid leave over Christmas closure.
• Hybrid working environment – up to 2 days from home.
• Up to14.5% superannuation through a co-contribution scheme
• Leave loading 17.5%
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions.
• Salary packaging options including novated lease.
• Discounted IT products including Microsoft and free family password security plan.
• Ongoing training and professional development support
• Professional membership

Application Process

Please apply with your CV and cover letter addressing the essential requirements of the role.

Applications close: 5.00pm 09/02/2025 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).

If you have any questions, please don’t hesitate to contact the NHVR recruitment team on recruitment@nhvr.gov.au.

Successful applicants will be required to complete standard pre-employment checks including a national police and work rights check.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome applications from people of all backgrounds, experience and abilities.