Procurement Support Officer

Join our team as a Procurement Support Officer, based at our Newstead head office, this role is the first point of contact for procurement enquiries and provides high-quality administrative and operational support to the Procurement team, ensuring the efficient and cost-effective acquisition of goods and services.  The role reports to the Procurement Governance and Systems Lead.

The Role

The Procurement Support Officer acts as the first point of contact for procurement enquiries, managing requests via the shared mailbox, responding to standard matters, and escalating complex issues as required. This role provides administrative support for routine procurement activities, including generating reference numbers, maintaining the procurement pipeline, and keeping SharePoint templates, procedures, and reporting documentation accurate and accessible. You will support procurement activities during peak periods, assist senior team members, provide leave coverage, contribute to projects, and help maintain team communication channels. The role involves participating in strategic planning, deriving insights from procurement data to inform decision-making, and ensuring all purchases comply with NHVR policies, governance standards, and legislative requirements. Additionally, you will maintain contract files, foster effective relationships with stakeholders and suppliers, support continuous improvement initiatives, and actively contribute to a safe and healthy work environment.  

About you

The ideal candidate will have strong interpersonal skills with the ability to build and maintain effective relationships with vendors, stakeholders, and management. You will be committed to delivering excellent customer service, demonstrating high attention to detail, organisation, and time management. The role requires the ability to negotiate and influence stakeholders to achieve desired outcomes and cost efficiencies, along with highly developed written and verbal communication skills. You will ideally have 2+ years of demonstrated experience in a procurement role and possess intermediate to advanced proficiency in Microsoft Office Suite. You will also maintain client confidence and protect the professional integrity of the CEO, Executive, and Board by handling sensitive information with discretion in a politically sensitive environment.  

Why join us?

The National Heavy Vehicle Regulator (NHVR) commenced operations in 2013 as the national entity responsible for regulating all vehicles in Australia over 4.5 tonnes gross vehicle mass. The NHVR minimises the compliance burden on the heavy vehicle transport industry, reduces duplication and inconsistences across state and territory borders, and ultimately for the heavy vehicle business with government in Australia.

We are headquartered in Brisbane and employ more than 1000 people across the ACT, New South Wales, Queensland, South Australia, Tasmania and Victoria.

We offer- 

• A competitive salary package from $87,531.96 + superannuation
• Up to 15.25% superannuation through a co-contribution scheme
• Leave loading 17.5%
• Modern office environment with attractive end of trip facilities
• Options for monthly or fortnightly rostered day off
• Additional paid leave over Christmas closure
• Hybrid working environment – up to 2 days from home.
• Wellbeing programs – discounted fitness through Fitness Passport, Discount health insurance, flu vaccine, financial programs including discounted banking products, finance information sessions
• Salary packaging options including novated lease
• Discounted IT products including Microsoft and free family password security plan
• Ongoing training and professional development support
• Professional membership

Application Process

Please apply with your CV and cover letter addressing the essential requirements of the role.

Applications close: 5pm Thursday 26 March 2026 (applications may close earlier than the listed closing date if suitable candidate/s are identified prior).